Right of withdrawal

RIGHT OF WITHDRAWAL

The provisions of this section apply only to a natural person acting outside the scope of his / her profession, occupation or business, who buys, orders, receives, uses, uses goods and is the addressee of commercial communications and offers related to the goods (hereinafter “Consumer”).

Our private customers have the right to cancel the purchase without giving a reason within 15 days from the delivery of the order. Prior to delivery, you may also exercise your right of withdrawal between the date of conclusion of the contract and the date of receipt of the product.

If you wish to exercise your right of withdrawal, please send a clear statement of your intention to withdraw by email to info@millaselection.eu to our email address. In all cases, please send your intention to cancel in writing to the email address provided. In all cases, we will confirm your intention to cancel by email.

In case of withdrawal, the Consumer is obliged to return the ordered product to our warehouse at the address below, in its original condition, no later than within 15 days from the notification of the statement of withdrawal. The deadline is deemed to have been met if the Consumer sends the product (by post or delivers it to the courier ordered by him) before the expiry of the 15-day deadline.

ENFORCEMENT OF THE RIGHT OF WITHDRAWAL

If you would like to return the ordered product, always notify us first info@millaselection.eu customer service email address.

After consultation with our staff, you can return the product by courier to the following address:

 

Recipient's name: Milla Deluxe Design Kft.

Return address: 1123 Budapest, Alkotás utca 11. FSZ / 4.

Phone number: 06706360921

E-mail address: info@millaselection.eu

The cost of returning the product to our warehouse is borne by you, but our company may waive this. We are unable to collect a package returned by cash on delivery. Apart from the cost of returning the product (which our company may waive), you will not incur any other costs in connection with the withdrawal.

We will refund the full purchase price to you within 14 days of the complete arrival of the returned product in our warehouse. Our company reserves the right to withhold a refund until you have received the product back or you have provided credible proof that it has been returned.

In all cases, return the products affected by the withdrawal to us in the original, undamaged factory packaging. We accept no liability for transport damage resulting from careless packaging. Products that require assembly can only be returned in their original packaging and in the condition before assembly. If depreciation arises from the use of the product, our company is entitled to reduce the refunded amount by the amount of depreciation.

If a legal entity enters into a contract with our Company, the Buyer, who does not qualify as a consumer, does not have the right of withdrawal without justification.

You do not have a right of withdrawal for a non-prefabricated product that has been manufactured on your instructions or at your express request, or for a product that has been clearly tailored to your needs. Dining tables, chests of drawers, sideboards, armchairs and all furniture are made and purchased to order on a case-by-case basis. This includes cut products such as wallpaper or curtains.